Crown     Circle

Privacy Policy

Last Updated: 17/01/2025

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1. Information We Collect

We may collect the following categories of personal information:

• Identification Data: Name, email address, phone number, and company information.

• Communication Data: Information you share via forms, emails, or customer support.

• Technical Data: IP address, browser type, device information, and website activity through cookies.

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2. Legal Basis for Processing

We process your data based on one or more of the following legal bases:

1. Consent: When you provide explicit consent (e.g., subscribing to newsletters).

2. Contractual Necessity: To fulfill a contract or provide a requested service.

3. Legal Obligation: To comply with legal or regulatory requirements.

4. Legitimate Interest: For business purposes, such as improving services or protecting against fraud, where these interests do not override your rights.

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3. How We Use Your Data

We use your personal data for the following purposes:

• To provide, manage, and improve our services.

• To communicate with you about inquiries or updates.

• To fulfill legal and regulatory requirements.

• To personalize your user experience.

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4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Retention periods may vary depending on the type of data and legal obligations.

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5. Sharing Your Information

We do not sell or share your personal information with third parties, except:

• With service providers assisting in website hosting, analytics, or payment processing.

• When required by law or to protect our rights and safety.

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6. Your GDPR Rights

As an EU citizen, you have the following rights under the GDPR:

1. Right to Access: Request a copy of your data.

2. Right to Rectification: Correct inaccurate or incomplete data.

3. Right to Erasure: Request deletion of your data (the "right to be forgotten").

4. Right to Restriction: Limit how your data is processed.

5. Right to Portability: Obtain your data in a machine-readable format.

6. Right to Object: Opt out of certain types of data processing.

7. Right to Withdraw Consent: Revoke previously given consent.

8. Right to Complain: File a complaint with your local Data Protection Authority.

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7. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

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8. Cookies

For details on our use of cookies, refer to our COOKIES POLICY.

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9. Contact Us

For privacy-related inquiries or to exercise your rights, CONTACT us.

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10. Changes to This Policy

We reserve the right to update this policy as needed to reflect changes in regulations or our practices. Please review this page periodically.